The exchange is subject to availability of the product(s). We shall not be responsible if a product is lost or damaged in transit due to improper packing. Any signs of wear/usage of the product(s)Īpparel such as Jeans, pajamas, tops, t shirts, sleepwear, lingerie, bras, panties, leggings, outerwear and other apparel are non-returnable in any circumstances.We reserve the right to refuse any return if there are: The Package must be packed (boxed where necessary) and sealed appropriately for the safety of the product(s).We are not responsible for lost, misplaced or damaged packages. Return shipping charges/expenses are borne by the customer.All packing material must be intact along with attached price tag(s), warranty/authenticity/care cards, manuals, and accessories provided with the product(s).You may be requested to provide photographs/video clips of the discrepant product(s) to help Us better assist You.Īll returned or exchanged product(s) must be: Please do not use product(s) that You believe are incorrect as it may preclude Our ability to exchange and/or replace the discrepant product(s). Product discrepancies not notified to Us within 7 days may not be eligible for replacement. If there are any noticeable discrepancies with Your order or if the product(s) delivered is the incorrect product(s), please contact Haute24 at the soonest (within 7 days of delivery of Your shipment) to make any necessary corrections. Rolex and Omega watches come with lifetime warranty. Most electronic products, watches and jewellery have one year standard international warranty. We reserve the right to returns or exchanges of products within and beyond 7 days of the delivery date. Iv) For orders in which the Product(s) may have gone out of stock, under such circumstances, such order will get cancelled and the payment received against such order will be refunded.įor any other reason(s), We solely reserve the right in grant of refunds.Īll refunds will be processed within 14-15 days after they are granted unless stated otherwise. We reserve the right to cancel orders after 6 hours of Your purchase, however, 5% of the amount of the product/s cancelled is chargeable as restocking fee (under 6 hours of Your purchase) and 20% of the amount of the product/s cancelled is chargeable as restocking fee (exceeding 6 hours of Your purchase) Iii) A prior request for cancellation to Your order made by you within 6 hours of purchase (please contact us via email/phone number provided in ‘’Call Us’’ section of the bottom of the website within 6 hours of Your order). Ii) Production or shipping damage(s) reported to us within 3 days of delivery of the product I) If a product(s) is found inauthentic at any time after Your purchase: Delays are expected in international shipping due to COVID-19.Ī refund would be granted under the following conditions: We are committed to providing you with complete customer satisfaction.To facilitate this commitment, we’ve put in place our policies to better serve you with the best shopping experience.ĭelivery: Products are shipped from USA and take 3-8 weeks for delivery.
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